Free Focusing Questions
Instructions here are to get in the habit of asking these same questions to every customer you encounter.
- What Brings You In?
- What Makes you Call?
- What Brought you to Our Website?
- What we are asking, why are you engaging with us, this will help us focus our efforts on the customer’s desire. Aka, it gets us on the same page with the customer
- What’s Important to You?
- What’s Not Important to You?
The By-product of this is you are helping the customer define clearer and clearer what they want.